The Jura Capresso comes with a few cleaning tablets and a cleaning program. the recommended jura Auto Espresso Cleaning Tabs work great; and normally i would highly recommend using them. in this case, a tablet could not fix what was aching my capresso. for a significant amount of cash, shipping efforts, and cost the good old follks of jura would happily repair the push button on my jura. last time i sent it to them, they opened it up and perhaps used tablets to clean the brewer and some contact cleaner to restore function in the push button. presuming this information i thought i would follow the advice that i found on a jura maintenance blog. this purchase for the tools was highly recommended within that blog as well. after receiving the oval screwdriver, in a timely manner. i wasn't disappointed. and the epitome of my happiness came once i successfully hack through the oval screws, cleaned the brew group myself. seeing all the residue that the tablets actually leave behind. now i know several cleanings with the tablets is necessary for future. then there came the push button. i actually replaced the one in the machine with a brand new aftermarket push button. i am proud to say the capresso has never sounded so good and tasted so great.