This is my first dealing with this company. After looking over their prices and talking to customer service about the shipping cost to Alberta Canada, I took the plunge and placed my first order. The cost was instantly discounted by a coupon, it gave me a reasonable discount on a few of the vandal resistant security lighting drivers. Opening a free customer account gave me a little more discount on the bulk amount of product. Every bit of money I can save is good for business because we work in the market of automotive, commercial, educational, hotel property, industrial, residential, and healthcare sectors. The more money we save on sockets allow us to give our clients a better price on servicing downlight, adjustable recessed, surface mount, retrofit, and white baffle lighting. their customer service communication was outstanding - bummer its only email chat, but still great people - nonetheless! ticket response is very fast - minutes if not less. The shipment took 6 days to arrive. Apparently Canadian customs took a few days to review a USPS priority shipped package. Upon arrival - everything well packed.