the frustration at the cheap build is known to all who own this controller and the painful process of going through repairs has horror stories every where online. paying for return shipping, costing upward of $25 to fix the controller which already cost around $200. instead i sent in my controller to these people. they removed the screw from the impact, which i tried myself because i was desperate and i almost ruined the paddle area because the screw is so close. this isn't the same on the infinity. anyways after sending my controller off i got fast shipping, easy to talk to customer service, descent delivery back to me, and most important gamebit screw is off the scuf controller. awesome place to shop for scuf owners.