We got this Nespresso coffee maker in 09. The last 2 years, the on/off button gradually became less responsive. Been reading allot of blogs that inform that the manufacturers of household appliances usually go in lenghts to put obstacles in the way of the home repair-woman, I was determined not to let them keep me out. Thus, I sought out to buy a repair tool. Then I thought, why not just buy a professional set with all the bells and whistles. After a bit of reading and oval pan head security screwdriver and torx bit I am back to brewing perfect cup of coffee every single time.