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• Purchasing at Newelectronx
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We have been in business for 20 years. Is this your first visit with us? It is a pleasure to have y
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• Problems with internationally tracking - Not Received or Lost
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For more than 10 years we have accepted International Orders. For us to ship worldwide, our shopping
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Topic(s) found under 'Ordering, Order Status, Shipping'
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Newelectronx Customer
Shop with confidence - Safe Shopping Online - its safer than you think!
Everything you need to know about shopping safely online- here at Newelectronx.com or anywhere you shop online!
Did you know that most telephone orders from Fortune 500 Companies are actually entered over the internet? That's right, when you call some Fortune 500 Company (a billion $$ plus company) in the retail industry and give your credit card over the phone that info is processed over the same internet you are on right now. Most companies use call centers that are thousands of miles away from their main office- this means that all that info you just gave to the friendly customer service rep is now being transmitted just as if you had placed an order on their own web-site. So, whether you place the order yourself or have someone else place that order you are still doing business online.
What about when I buy something from a physical store? When you go into a store and buy something they swipe your card through that little machine and we don't think much of it. However, that little machine is just a computer that is connecting to the internet to charge your card. Once again you are shopping online!
Shopping Cart Security
All transactions at Newelectronx.com take place over 100% secure, SSL server gateway. When you shop online with us, our secure checkout system (shopping cart) goes to work. You will notice the LOCK or KEY in your browser, indicating that the transaction is being done over a secure server.
Look for SSL Use
Many online transactions are now protected by what's called SSL, which is short for Secure Sockets Layer.
SSL provides you with sound privacy protection by encrypting the channel of communication between you and us. Using a mathematical formula, SSL puts the information you exchange into a complex code. Think of it as a kind of armor over the information. Even if intercepted, your data would be extremely difficult to read.
In plain English, SSL helps your browser - automatically scramble the information, such as a credit card number, before it gets sent to our gateway. After that, SSL allows only our gateway's software to unscramble this data. Through SSL, as our customer, you can complete transactions with the confidence that no one else can read, change, or fool with your payment information as it travels over the Internet.
Since the data sent is secure, SSL is now considered more than enough security for consumers (like you) to do business with merchants they know and trust (like us).
To find out if your transaction is guarded by SSL, look for the picture of the unbroken key or closed lock in your browser window (All major browsers support SSL). Either indicator means SSL is hard at work. (If you don't see either one, or if you see a broken key or an open lock that means SSL is definitely not hard at work protecting your transaction.)
The easy way you can tell if SSL is guarding your transaction, though, is to check the URL of the site you are visiting. It should change from "http" to "https" when processing secure transactions.
Simple Checkout
We accept over 50 payment methods worldwide, including major international and most used local payment options - e.g. Credit cards 3 (VISA, AMERICAN EXPRESS, DISCOVER, MASTERCARD, etc.), Debit cards, Direct Debit, Bank transfer payment methods (Giropay, EPS, Maestro, Poli, iDeal, etc.). If you've shopped with Newelectronx before then you know that our checkout does not require a created account to make purchases. Simply provide your payment information and complete your order!
We want you to be completely satisfied with your purchase 1. Prior to use, if for any reason you're not entirely pleased, simply return the unused item within 90 days of receipt for exchange or refund of the purchase price (according to Newelectronx refund policy). Payment processor/gateway 2, restock, and other fees may apply. Please read our company policy prior to committing to your order.
Customer Service
Got a question about an item? Need to chat about your order? We're here to help you around the clock. Contact us at the Helpdesk and let's talk.
Know When Your Order Will Arrive
An estimated delivery time (which arrives directly from the delivery company: UPS, DHL, FedEx, USPS, etc.) is displayed in the shopping cart during checkout. The calculator provides available shipping methods, prices, and Estimated Delivery Dates for your order arrival at your destination.
Shipping Options
Have your items delivered right to your door. Select Billing Address and/or Shipping Address; to send orders to friends near and far. Upgrade for faster delivery if you prefer. Use our shipping calculator during checkout to see available delivery companies, shipping methods, prices, and estimated delivery dates on your order.
Check Your Order Status
Find out what's happening with your purchase - immediately! online… anytime. Track your UPS, DHL, USPS, or FedEx deliveries.
So shopping online is very safe... but if the unthinkable happens you still aren't out any money!
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